COVID-19 related Service Update: We expect that our service delivery/response rates will be impacted at this time. We appreciate your patience as we take steps to protect staff and volunteers but at the same time look for ways to best serve our callers and program participants in a situation that remains ever-changing.

 

Our Programs and Services:

  • l Helpline (English) - 24/7
  • l Multilingual Helplines - Monday to Friday, 10am - 10pm
  • l Peel Elder Abuse Support Line - 24/7
  • l Telecheck for Seniors Program (55+) - outbound support service
  • l Touching Base (16+) - outbound support service
  • l Services offered at our other centres across the GTA (408-HELP Line, PARO, EMS Warm Transfer, TTC Crisis Link & In-person support)

Distress Centres of Greater Toronto (formerly Spectra Helpline) offers its programs and services, (i.e., crisis and suicide assessment and intervention, emotional support, and outbound check-in calls) in 8 languages: English, Cantonese, Mandarin, Portuguese, Spanish, HindiPunjabi and Urdu.

When you call us, you can expect your call to be treated with the strictest confidentiality. You will be invited to share whatever is upsetting you, at your own pace, and in your own words. You will connect with a kind, caring and empathetic listener. We understand when others can't.

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